Refund Policy
efund Policy for Critteh.com
Effective Date: January 19, 2025
Critteh LLC ("we," "our," or "us") provides digital products and services through Critteh.com. Due to the nature of our offerings, we have a strict no-refunds policy as outlined below.
1. General Refund Policy
All sales are final. We do not offer refunds, partial or full, for any of the following:
- Digital subscriptions
- Exclusive content
- Digital products or services purchased on Critteh.com
2. Nature of Digital Products
Due to the nature of digital content and the immediate access granted upon purchase, refunds cannot be provided. Once digital content has been accessed or delivered, it is not possible to revoke or retrieve it, ensuring the integrity of the purchased material.
3. Age Restrictions
Critteh.com is strictly for individuals 18 years of age or older. By creating an account and purchasing content, you confirm that you meet this requirement.
If it is discovered that you are under 18, your account will be terminated without refund.
4. Subscription and Recurring Payments
If you have a subscription, you can cancel it at any time through your account settings. Cancellation will prevent future charges but will not refund any previous payments. Your access to paid features will remain active until the end of the current billing cycle.
5. Chargebacks
Attempting to dispute a legitimate charge through your payment provider may result in the suspension or termination of your account. If you have concerns about a charge, we encourage you to contact us directly to resolve the matter.
6. Payment Processing
All payments are securely processed through Stripe. By making a purchase, you agree to their terms and policies, which can be found at https://stripe.com/privacy.
7. Exceptional Circumstances
While refunds are not offered, if you believe there is a compelling issue that warrants review, you may contact us at support@critteh.com. Please note, refunds will only be considered in cases of technical errors resulting in duplicate charges.
8. Contact Us
If you have any questions or concerns about this Refund Policy, please reach out to us at: support@critteh.com
Critteh LLC